We will endeavour to reply to your e-mail within 5 working days of you writing to us. To ensure that the correct member of staff receives your query please choose from the options below when writing to us:

feedback@CoolBeanBags.com - This address should be used if you have a criticism of the site, (positive or negative) or if you would like to comment about your Customer experience.

orders@CoolBeanBags.com- This address should be used if you have a query with regard to an order you have placed with us.

info@CoolBeanBags.com - This address should be used if you need more information about a product or if you just require more information before you can make a purchase.

support@CoolBeanBags.com - This address should be used if you are experiencing any problems with the site or you are unable to order items.