Search for Products
leather | faux leather | faux suede | faux fur | outdoor & sports | cubes home | help | your account | your basket
help and information


Contact us Searching

Order enquiries and comments for
CoolBeanBags.com?

If you're not satisfied with the
service you receive from CoolBeanBags.com?

Moving around CoolBeanBags.com?
How to shop at CoolBeanBags.com?
Tips on using the search function?
Advanced Product Search?
How do I get more information on an item?
Do you send out Newsletters?
I've seen something in your catalogue
and can´t find it online?

Delivery First time customers

Delivery options and charges?
Do we deliver to your address?
Can I send things to more than one address?
Can I track the delivery of my order?
What if I´m not in when you deliver?
Only part of my order has arrived?


If this is the first time you have
ordered online from Coolbeanbags.com?

What you´ll find on CoolBeanBags.com?
Why shop with CoolBeanBags.com?
Moving around CoolBeanBags.com?
How to shop at CoolBeanBags.com?
What is the best monitor resolution for viewing?
What is your policy on data protection?

My details
Ordering

Why do you store 'My Details´?
How can I tell if the web site is a secure one?
How do I change my email address?
Is storing 'My Details' safe?
What details do I have to provide?
What else can I do to ensure my details
remain safe?

What if I forget my password?
Do you send out Newsletters?
Can I change my personal details?
Removing Your Details?
What is your policy on data protection?

How will I know that you've received my order?
How will I know if the order has been sent?
How do I track the delivery of my order?
Only part of my order has arrived?
How do I change or cancel my order?
How do I get an invoice or VAT receipt?
What name will appear on my Credit Card
Statement?

Order acceptance policy?

Payment Product availability & pricing

How can I pay for an order?
Is it safe to give my credit/debit card
details online?

Do I have Legal Protection?
When will my Credit Card be debited?
What name will appear on my Credit Card
Statement?

How do I get an invoice or VAT receipt?
Can I shop tax free on CoolBeanBags.com?
Secure Shopping Guarantee?

Product availability?
Pricing?
Can I shop tax free on CoolBeanBags.com?
How can I pay for an order?

Returns and refunds Site security and privacy

What is your Refund Policy?
How do I return or exchange an item bought
online or via the Coolbeanbags Catalogue?

How do I get a refund?
How do I change or cancel my order?
How long will it take to receive a refund?
Can I have a replacement?
What address do I send an item back to?


Your Security?

What are Cookies?
What is a SSL Certificate?
How secure is CoolBeanBags.com?
How does Encryption work?
Who are Thwate?

What is your policy on data protection?
Secure Shopping Guarantee?
Do I have any Legal Protection?

Care and Maintenance Terms and Conditions

How do I take care of Leather?
How do I take care of my Faux Leather,
Faux Suede or other fabric product?

How do I keep the shape in my Bean Bag?
Is my bean bag product flame proof?
Repairs?

Terms and Conditions?
What is your policy on data protection?

Other

How do I report a broken link?
What is the best monitor resolution for viewing?
I've got a problem that isn't listed here?
 


You have 0 item(s) in your basket.
Basket Subtotal
?0.00


bean bags | wholesale | help and faq's | terms and conditions | contact us | about us
© 2002 CoolBeanBags.com - Powered by intranetone enterprise edition © 2001 Sapio Solutions Ltd
Home Page Click here to go to the checkout Click here to view your basket